The email address has already been taken

Volunteers

In Volunteer Plus each volunteer must have a unique email address e.g. an email address which is not used by another volunteer.

If you operate Volunteer Plus as a cluster (e.g. more than one Volunteer Centre per account) the unique rule applies system wide.

This rule is enforced as a volunteers email address is used by a volunteer to self serve e.g. login to your website.

Organisations - Contacts

The same principle also applies for contacts at organisations. The email address for each contact must be unique e.g. not in use by another contact.

If you operate Volunteer Plus as a cluster (e.g. more than one Volunteer Centre per account) the unique rule applies system wide.

This rule is enforced as an organisation contact email address is used by an organisation to self serve e.g. login to your website.